Refund policy

Returns & Refund Policy

At Fox Trails Co., every product is made to order just for you. Because of this, we're unable to accept returns or exchanges due to sizing issues or change of mind — so please review sizing guides carefully before ordering.

Damaged or Defective Items If your order arrives damaged, defective, or incorrect, we'll make it right. Contact us at [your email] within 30 days of delivery with a photo of the issue and your order number, and we'll send a free replacement or issue a full refund.

Lost or Undelivered Orders If your package is lost in transit, reach out and we'll investigate and resolve it for you.

Delivery Times Orders typically ship within 3–7 business days and arrive within 5–10 business days after that, depending on your location. International orders may take longer.

Contact Us Questions? Email us at Foxtrailsco@gmail.com  — we're happy to help.